Confidence in your skin, from within
Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please read below carefully for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in its original packaging.
What happens if my item(s) arrive damaged/defective?
Should an item arrive damaged/defective, please email us at skinfidencebeauty@gmail.com, within thirty (30) days of the date of purchase, including photos of the damaged/defective item(s). We will send a replacement to you, free of charge once the claim has been reviewed and approved. You will not need to send the damaged/defective item(s) back to us.
Return Process
To return an item, please email us at skinfidencebeauty@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, then mail your return to the following address:
Skinfidence Beauty
RMA#
PO Box 267
Watertown, CT 06779
United States
** Please note that the customer will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. **
Refunds
After receiving your return and confirming its original package, we will process your return or exchange. Please allow at least seven (7) days from the approval of your return or exchange. Refunds may take 1-2 billing cycles to appear on your debit/credit card statement, depending on your bank. We will notify you by email when your return has been processed. If you do not see our email, please check your junkmail, as it may be in that folder.
What can't be returned?
Questions?
If you have any questions concerning our return policy, please contact us at: skinfidencebeauty@gmail.com
Skinfidence Beauty is an elite skincare and beauty brand, delivering the best quality, yet affordable products, to make you feel comfortable in your own skin from within.
We believe that skincare is not a "one size fits all". Everyone has different skin concerns. Therefore, what may work for some, may not work for others.
That's where we come in, to help you find the right product based on your specific skin needs. Whether you have oily, dry, combination, acne prone, anti-aging/wrinkles, hyperpigmentation, we have products that will help you achieve your desired results.
********************DISCLAIMER********************
Everyone's skin is different and may react differently. If you have super sensitive skin, we recommend doing a patch test on your arm or other skin regions, rather than your face. Skincare products don't tend to work overnight, so be sure to allow 4-6 weeks to ensure results and satisfaction.
Melissa Lafferty
Founder and Owner
Thank you for checking out Skinfidence Beauty. My name is Melissa Lafferty and I am the proud Founder and Owner of Skinfidence Beauty.
As long as I could remember, skincare and cosmetics have always intrigued me, even at a young age. I struggled a lot with acne and oily skin as a teenager, which also carried over to my mid 20's. I was always so self-conscious of my skin, especially without a full face of makeup on. You wouldn't dare catch me walking out of my house without some sort of makeup on, to hide my acne and scarring. I would always pack on the foundation and concealer, and as much as I LOVE makeup, I realized that it all starts with your skin.
Your skin is the canvas for your makeup, and if your skin is uneven, bumpy, oily, dry, or just not at its optimal potential, no amount of high-end makeup will ever lay right, on top of the skin.
For over 15 years, I have continuously researched skincare ingredients and followed many skincare experts on YouTube. I always stayed in the know about the newest skincare products and tried just about everything from drugstore to high end.
Now in my mid 30's, I realized that just because a skincare product may cost $150, does not mean it will perform to those standards. There are various other products out on the market that will work the same, if not better than a high-end product. You should not have to sacrifice the only skin you have just because your budget doesn't allow it.